Warranty

1-Year Warranty Policy for LESSPRIZE

At LESSPRIZE, we are committed to providing high-quality products that you can trust. We stand behind the products we sell, and as part of our dedication to customer satisfaction, we offer a 1-Year Warranty on all items purchased from our store.

How to Request a Warranty Claim

If you believe your product has a defect covered under our warranty, follow these steps to request a claim:

  1. Contact Us: Reach out to our customer support team at support@lessprize.com with the subject line "Warranty Claim - [Product Name]."

  2. Provide Proof of Purchase: Include your order number, a copy of your receipt, and the date of purchase.

  3. Describe the Issue: Provide a detailed description of the problem you're experiencing with the product. If possible, attach photos or videos to help our team assess the issue.

  4. Return Process: If your warranty claim is approved, we will provide you with instructions on how to return the item to us. Please ensure that the product is securely packaged to prevent further damage during transit.

Warranty Approval

Once we receive the returned item, our team will inspect it to determine if it meets the warranty criteria. If your warranty claim is approved, we will offer one of the following solutions:

  • Replacement: We will send you a new, identical product at no additional cost.
  • Repair: If the product can be repaired, we will fix it and send it back to you.
  • Refund: If a replacement or repair is not possible, we will issue a full refund for the item.

Warranty Period

Our 1-Year Warranty starts from the date of purchase and is valid for 12 months. If you experience any issues within this period, we will be happy to assist you with your warranty claim.

How to Contact Us

If you have any questions about our warranty policy or need assistance, our customer support team is here to help: